Data & Privacy
King Game Privacy Policy
Your privacy matters to us. This Privacy Policy explains what personal information King Game collects from Filipino players, how we use and protect it, and what rights you have over your own data. By registering an account on kinggame.onl, you agree to the practices described here. We encourage you to read this page carefully and to revisit it whenever you have questions about how your information is handled on our platform.
What We Collect & Why
Information We Gather From Filipino Players
Personal Identification Data
When you register on King Game, we collect your full name, date of birth, nationality, and a valid government-issued ID to verify your identity as a Filipino player. This information is required to comply with applicable regulations and to ensure that only eligible adults aged 21 and above can access the platform. We may also request a selfie or a photo of your ID document during the verification process to confirm that the details you provided are accurate. All identification documents are stored securely and are only accessed by authorised personnel for verification and compliance purposes. You will be notified if additional documents are required at any point during your membership with King Game.
Contact & Account Details
We collect your email address, mobile number, and chosen username when you create your account, as these are essential for account access, communication, and support. Your contact details allow us to send you important account notifications, security alerts, and updates about your transactions on the platform. We do not use your contact information to send unsolicited marketing messages unless you have explicitly opted in to receive promotional communications from King Game. You may update your contact details at any time through your account settings, and any changes will take effect immediately upon verification. If you believe your contact information has been compromised, please notify our support team right away so we can take steps to secure your account.
Financial & Transaction Records
To process deposits and withdrawals in Philippine pesos (PHP), we collect payment method details such as e-wallet account references, bank account information, or other local payment identifiers approved for use on the platform. Full card or bank account numbers are never stored directly on our servers; instead, we use tokenisation and secure payment gateways to handle sensitive financial data. A record of all your transactions — including deposits, withdrawals, bets placed, and bonuses received — is maintained in your account history for transparency and dispute resolution purposes. These financial records may also be used to fulfil our obligations under applicable anti-money laundering regulations. You can review your full transaction history at any time by logging into your King Game account.
Device & Usage Information
When you access King Game through a browser or mobile device, we automatically collect technical data such as your IP address, device type, operating system, browser version, and session duration. This information helps us optimise the platform experience for Filipino players across a wide range of devices, from desktop computers to Android and iOS smartphones. Usage data — including the pages you visit, the games or markets you interact with, and the features you use most frequently — is analysed in aggregate to improve platform performance and content relevance. We do not sell or share individual usage profiles with third-party advertisers. Device and usage data is retained only for as long as necessary to fulfil the purposes described in this policy.
We only collect information that is necessary for the operation of the platform, compliance with applicable regulations, and the delivery of a safe and enjoyable experience for all Filipino players on King Game.
How Your Data Is Used
The Ways We Put Your Information to Work
Account Security & Verification
Your personal data is used to verify your identity, prevent unauthorised access, and protect your account from fraud or misuse at all times.
Payment Processing
Financial data is used solely to process your deposits and withdrawals in PHP through approved local payment channels available to players in the Philippines.
Platform Improvement
Aggregated usage data helps our team identify areas where the King Game experience can be improved, ensuring the platform stays fast, reliable, and enjoyable.
Account Notifications
We use your contact details to send essential account alerts, transaction confirmations, and security notifications that keep you informed about activity on your account.
Regulatory Compliance
Certain data is retained and processed to meet our obligations under applicable Philippine laws and regulations, including age verification and anti-money laundering requirements.
Responsible Gaming
Behavioural data may be used to identify patterns that suggest a player may benefit from responsible gaming tools, in line with our commitment to player wellbeing across the Philippines.
Sharing Your Information
King Game does not sell your personal data to third parties under any circumstances. We may share limited information with trusted service providers — such as payment processors, identity verification partners, and platform infrastructure providers — strictly for the purpose of delivering the services described in this policy. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific service they provide to King Game. In certain circumstances, we may be required by law or by a competent regulatory authority to disclose personal data; in such cases, we will comply with the legal obligation while taking reasonable steps to protect your interests. If you have questions about how your data is shared, please visit our FAQ page for more information.
Your Rights & Choices
Taking Control of Your Personal Data
Yes — as a registered player on King Game, you have the right to request a copy of the personal data we hold about you at any time. You can update most of your account details, including your contact information and communication preferences, directly through your account settings without needing to contact support. For changes to sensitive information such as your registered name or date of birth, you will need to submit a formal request along with supporting documentation so that we can verify the change before updating our records. We aim to respond to all data access requests within a reasonable timeframe in accordance with applicable regulations. If you believe any information we hold about you is inaccurate or incomplete, please contact our support team at [email protected] so we can investigate and correct it promptly.
When you close your King Game account, we are required by applicable regulations to retain certain records — including identity verification documents and transaction histories — for a minimum period as prescribed by Philippine law and our licensing obligations. This retention is necessary to comply with anti-money laundering requirements, to resolve any outstanding disputes, and to respond to regulatory enquiries that may arise after account closure. Data that is no longer required for legal or compliance purposes will be securely deleted or anonymised in accordance with our internal data retention schedule. You will not receive marketing communications after your account is closed unless you have a separate active account. If you have specific questions about data retention timelines, please refer to our FAQ page or contact our support team directly.
King Game uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used by Filipino players in aggregate. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in and use core features. Analytical cookies help us understand which parts of the platform are most popular and where improvements can be made, but these do not identify you personally. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit the functionality available to you on the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of kinggame.onl.
Last reviewed: 2025. This Privacy Policy applies to all registered members of King Game in the Philippines. For questions, contact us at [email protected]. For full platform rules, please also review our Terms and Conditions.
Questions About Your Privacy on King Game?
Our support team is here to help Filipino players understand their data rights and account options. Visit the FAQ or create your account today.