King Game FAQ — Everything You Need to Know

Creating a King Game account is completely free and takes only a few minutes to complete. Visit the Register page and fill in your email address, preferred username, and a strong password. You will then be asked to verify your email address by clicking a confirmation link sent to your inbox. Once your email is confirmed, you can proceed to complete your identity verification using a valid Philippine government-issued ID such as a PhilSys card, passport, or driver's licence. After verification is approved, your account will be fully active and you can make your first deposit in Philippine pesos to start exploring the platform. If you encounter any issues during registration, our support team is available around the clock at [email protected] to assist you.

King Game requires identity verification to comply with responsible gaming standards and to protect all members on the platform. You will need to submit a clear photo or scan of a valid Philippine government-issued ID — accepted documents include the PhilSys National ID, passport, driver's licence, SSS card, UMID, or PRC ID. In some cases, you may also be asked to provide a selfie holding your ID to confirm that the document belongs to you. All submitted documents are handled securely and used solely for verification purposes in accordance with our Privacy Policy. Verification is typically completed within 24 hours on business days, and you will receive an email notification once your account has been approved. Players who have not yet completed verification may have limited access to certain features such as withdrawals.

No, each player is permitted to hold only one King Game account at any given time. Creating multiple accounts is a violation of our Terms and Conditions and may result in the suspension or permanent closure of all associated accounts. If you have accidentally created a duplicate account, please contact our support team at [email protected] immediately so the issue can be resolved without affecting your primary account. If you have forgotten your login credentials, use the password reset function on the Login page rather than registering a new account. Maintaining a single account also ensures that your bonus history, bet records, and withdrawal details remain accurate and easy to manage.

You can update most of your personal details directly from the Account Settings section inside your King Game dashboard after logging in. To change your password, navigate to the Security tab within settings, enter your current password, then type and confirm your new password. For changes to sensitive information such as your registered email address or date of birth, you may be required to submit supporting documentation to our support team for security purposes. It is important to keep your contact details current so that you receive important notifications about your account, transactions, and promotions. If you are unable to access your account to make changes, please reach out to [email protected] with your registered email address and a brief description of what you need to update.

King Game offers a wide selection of sports betting markets that cater specifically to Filipino sports fans as well as international sports enthusiasts. You can place bets on basketball including the PBA and NBA, football leagues from around the world, boxing, volleyball, and a range of other popular sports. Both pre-match and live in-play betting are available, allowing you to place wagers before an event starts or while the action is unfolding in real time. Odds are updated continuously to reflect the latest match developments, giving you the most accurate information when making your betting decisions. To explore all available markets, visit the Betting page after logging in to your account. New sports and events are added regularly, so there is always something fresh to bet on throughout the week.

Placing a bet on King Game is straightforward once your account is funded and verified. Log in to your account and navigate to the bet page or the Betting section to browse available markets and events. Click on the odds for the outcome you want to back — this will add the selection to your bet slip, which appears on the right side of the screen. Enter the stake amount in Philippine pesos that you wish to wager, review the potential payout displayed on the slip, and then click the Confirm Bet button to submit your wager. Once confirmed, your bet will appear in your active bets history and the stake will be deducted from your PHP wallet balance. Results are settled automatically after the event concludes, and any winnings are credited to your wallet promptly.

King Game regularly offers promotions and bonuses to both new and existing members, including welcome bonuses for first-time depositors, reload bonuses, and special event promotions tied to major sporting occasions. All active promotions are listed on the Promotion page, where you can review the terms, eligibility requirements, and validity periods for each offer. Bonuses are credited to your account automatically or upon request depending on the specific promotion, and wagering requirements must be met before bonus funds can be converted to withdrawable cash. It is important to read the full terms of each promotion before opting in to ensure you understand how the bonus works. If you have a question about a specific promotion or believe a bonus has not been credited correctly, contact our support team at [email protected] for assistance.